TERMS OF USE
- THESE TERMS
- These terms of use govern your use and access to our services,
including our website(s), our application(s), our application programming interfaces (APIs), our
notifications and any information or content appearing therein (collectively our “Platform”).
- By using our Platform, you agree to these terms regardless of
whether you are paying user or a non-paying visitor. If you are using our Platform as a representative
of an entity, you are agreeing to these terms on behalf of that entity.
- You should also read our Privacy Policy which sets out how we
collect and use your personal information.
- ABOUT US AND HOW TO CONTACT US
- We are Bunkerchain Pte
Ltd, a company registered in Singapore, trading as Bunkerchain Pte Ltd. Our
unique entity number is 202028464N and our registered
office is at 78C Duxton Road, Singapore 089537.
- For any questions or problems relating to our Platform, our products
or services, or these terms, you can contact us by telephoning our customer service team at +65 91760135
or emailing us at info@bunkerchain.io.
- Please refer to our Privacy Policy which is available at
bunkerchain.io for information about what personal data we collect and what we do with it. It is
important that you read our privacy policy, which may be updated from time to time, and understand how
we use your information and the rights that you have about your information.
- If we have to contact you, we will do so by telephone or by writing
to you at the email address or postal address you provided to us.
- When we use the words "writing" or "written" in
these terms, this includes emails.
- CHANGES OF TERMS
We may amend these terms from time to time by posting the updated terms on our
Platform. If we make material changes, we will notify you of the changes before they become effective. By
continuing to use our Platform and our services after the changes come into effect means that you agree to
be bound by the revised policy.
- AVAILABILITY OF OUR SERVICES
- We are constantly changing and improving our Platform and the
products or services we provide. We may from time to time change or discontinue any of the products or
services we offer, or add or remove functionalities or features, and we may suspend or stop certain
products, services, functionalities or features altogether. If we discontinue certain products,
services, functionalities or features, we will give you advance notice where reasonably possible.
- We may release products, services, functionalities or features that
we are still testing and evaluating. We will label such services as “beta”,
“preview”, “early access” or “trial” or any words or phrases with
similar meanings. You understand that these beta services are not as reliable as other products or
services we offer.
- We reserve the right to limit your use of our Platform and the
services we provide, including the right to restrict, suspend or terminate your account if we believe
you are in breach of these terms or are misusing our Platform or any services we provide.
- We try our best to ensure that our Platform is always available, but
we do not guarantee that the operation of or access to our Platform will be uninterrupted or continuous.
Our Platform may be interrupted for maintenance, repairs, upgrades, network or equipment
failures.
- You are responsible for configuring your information technology,
computer programmes and platform or system in order to access our Platform. We do not guarantee that our
Platform will be free from bugs or viruses.
- YOUR ACCOUNT AND PASSWORD
- In registering for an account on our Platform, you must provide
truthful, accurate and up-to-date information about yourself. You should choose a strong and secure
password. You must keep your password secure and confidential.
- You agree not to share your account credentials or give others
access to your account. If and when we detect that an account is shared by multiple users, we may treat
this as a security breach and suspend or terminate your account.
- We have the right to disable any password, whether chosen by you or
allocated by us, at any time, if in our reasonable opinion you are in breach of these terms.
- You agree to follow our Acceptable Use Policy, which is set out at
the end of these terms.
- You are responsible for all actions or activities that happens by,
through or under your account, unless you report misuse.
- USE OF THE PLATFORM
- You must comply with the Acceptable Use Policy and all applicable
laws and regulatory requirements, including privacy laws and intellectual property laws in using or
accessing the Platform.
- Subject to your payment of applicable fees, we give you a personal,
worldwide, royalty-free, non-assignable, non-transferable, non-sublicensable, non-exclusive and
revocable licence to access and use our Platform, including any software or application as part of the
services we offer. This licence is for the sole purpose of enabling you to use and enjoy the benefit of
our Platform as provided by us and in the manner as permitted by these terms.
- This licence to use our Platform will terminate if you do not comply
with these terms or other additional terms or conditions imposed by us from time to time.
- You must not copy, modify, distribute, sell, lease, loan or trade
any access to the Platform or any data or information on it.
- YOUR RIGHTS
- You retain your rights to any information or content you submit,
post or display on or through the Platform (“Your Content”). By submitting, posting or displaying such content, you grant us a worldwide,
non-exclusive, royalty-free licence (with the right to sublicense) to use, process, copy, reproduce,
adapt, modify, publish, transmit, display and distribute such content in any and all media or through
any distribution channels (now known or later developed), subject to the applicable provisions in our
Privacy Policy.
- You are responsible for your use of Your Content and any
consequences thereof, including any consequences of the use of Your Content by other users or third
parties. We are not responsible or liable for any use of Your Content, nor the use of any content or
information submitted or posted by other users or visitors.
- You warrant that Your Content is not and will not infringe rights of
any third parties and that you have all the necessary rights, power and authority to satisfy your
obligations with regard to Your Content under these terms.
- If you believe your intellectual property rights have been
infringed, please contact us by If you need further
assistance, please contact us via email at info@bunkerchain.io or call us at +65 9176 0135 (Monday to
Friday: 0900hrs - 1800hrs GMT+8).
- OUR RIGHTS
- All intellectual property rights subsisting in the Platform or the
products or services we provide belong to us or have been lawfully licensed to us. All rights under
applicable laws are hereby reserved. You must not upload, post, publish, reproduce, transmit or
distribute any content or component of our Platform in any way, or create any derivative works with
respect to any such content or component.
- We may (at our discretion but are not obliged to) review content or
information submitted or posted by users on our Platform. We reserve the right to remove any content
which we consider as offensive, harmful, deceptive, discriminative, defamatory or otherwise
inappropriate or misleading, or content that we believe may be infringing rights of third parties. We do
not endorse or support any views expressed by any users on our Platform.
- Our name “Bunkerchain Pte Ltd” and our marks and logos are our trade marks (be it registered or
unregistered) and may not be used without our express prior written consent.
- INTEGRATIONS
We integrate with third-party software to provide a full suite of functionalities to
our users. We are not responsible for any issues or loss arising from the use of any third-party software.
Your access and use of the third-party software is governed by the terms of service or user agreements of
that software.
- FEEDBACK
- We value and welcome feedback on our Platform. You agree that we are
free to use, disclose, adopt and/or modify any feedback and any information (including any ideas,
concepts, proposals, suggestions or comments) provided by you to use in connection with our Platform or
any products or services we offer, without any payment to you.
- You hereby waive and agree to waive any rights to claim for any
fees, royalties, charges or other payments in relation to our use, disclosure, adoption and/or
modification of any of your feedback.
- LIMITATION ON LIABILITIES
- Some countries or jurisdictions may not allow the disclaimers in
this clause, in which case these disclaimers will not apply to you.
- To the fullest extent permitted by law, we (including our holding
company(ies), subsidiaries, affiliates, directors, officers, employees, agents, representatives,
partners and licensors (collectively, “Our Entities”)) expressly limit our liabilities in connection with or arising out of the provision
of the Platform as follows:
- we provide the Platform and any products or services we offer on an
“as is” and “as available” basis, and your access to or use of our Platform is
at your own risk;
- we give no assurance, representation or warranty of any kind
(whether express or implied) about the Platform and any products or services we provide;
- we do not guarantee that the information or content you find on the
Platform is always accurate, truthful, complete and up-to-date;
- we expressly disclaim all warranties and representations (for
example, warranties of merchantability, fitness for a particular purpose, and non-infringement);
- we are not responsible for any delay or disruption in our Platform
or any defect, viruses, bugs or errors; and
- we are not responsible for the conduct of or any content or
information submitted or posted by any user of the Platform (whether online or offline).
- To the fullest extent permitted by law, Our Entities are not liable
to you or others for:
- any indirect, incidental, special, exemplary, consequential or
punitive damages; or
- any loss of data, business, opportunities, reputation, profits or
revenues,
- relating to the use of our Platform or any products or services we
offer.
Our Entities' liability, if any, for damages to you or others shall be limited
solely to direct damages arising from gross negligence or willful misconduct, not exceeding the total fees
paid by you to us for the use of the Platform or any products or services in the preceding twelve (12)
months.
- We do not exclude or limit any liability to you that cannot legally
be limited or excluded, including liability for fraud, fraudulent misrepresentation, or any consumer
rights that may not be waived by contract in certain jurisdictions.
- YOUR REPRESENTATION
- Our Platform is not intended for and may not be used by minors. By
using our Platform, you represent that you are an adult and that you are able to legally enter into
contractual agreements.
- If you are using the Platform on behalf of an entity, by using the
Platform you represent that you have the necessary rights and authority to agree to these terms (and our
Privacy Policy, Acceptable Use Policy and other documents referred to herein) on behalf of that
entity.
- INDEMNITY
- You agree to indemnify and hold Our Entities harmless from and
against all liabilities, damages, claims, costs (including legal fees and costs), and expenses in
connection with or arising from (i) your breach of these terms, (ii) your use of our Platform and/or
(iii) any misrepresentation made by you.
- You also agree to fully co-operate with us in the defence or
settlement of any claim in relation to or arising out of our Platform or these terms.
- The Client agrees to indemnify and hold the Service Provider
harmless against any third-party claims directly arising from the Client’s unauthorized use of the
SaaS services, covering only direct losses incurred by the Service Provider. This indemnity does not
extend to indirect, incidental, or consequential losses.
- TERMINATION
- These terms will continue to apply until terminated by either you or
us as follows.
- You may stop using the Platform any time by deactivating your
account.
- We reserve the right to suspend or terminate your access to our
Platform, if we reasonably believe:
- you are in serious or repeated breach of these terms (including a
prolonged failure to settle any payment);
- you are using the Platform in a manner that would cause a real risk
of harm or loss to us, other users, or the public;
- we are requested to do so by government or regulatory authorities
or as required under applicable laws, regulations or legal processes; or
- our provision of the Platform to you is no longer possible or
commercially viable.
In any of the above cases, we will notify you by the email address associated with
your account or at the next time you attempt to access your account, unless we are prohibited from notifying
you by law.
- Upon termination of your access, these terms will also terminate
except for Clause 11. to 18.
- Where we consider necessary or appropriate, we will report any
breach of these terms (or the Acceptable Use Policy) to law enforcement authorities and we will
cooperate with such authorities by disclosing your identity and providing any information about you
within our systems to them.
- ENTIRE AGREEMENT
- These terms constitute the entire agreement between any user and us
in relation to the use of or any transactions on the Platform. These terms supersede and extinguish all
other agreements, promises, assurances, warranties, representations and understandings between any user
and us, whether written or oral, in relation to the use of or any transactions on the Platform.
- You acknowledge that you will have no remedies in respect of any
statement, representation, assurance or warranty (whether made innocently or negligently) that is not
set out in these terms.
- OTHER IMPORTANT TERMS
- We may transfer our rights and obligations under these terms to
another organisation. We will contact you to let you know if we plan to do this. If you do not wish to
continue the contract with the transferee, you may contact us to end the contract within one (1)
calendar month of us informing you of the proposed transfer and we will refund you any payments you have
made in advance for any products not provided.
- You may only transfer your rights or your obligations under these
terms to another person if we agree to this in writing.
- If a court finds part of this contract illegal, the rest will
continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant
authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and
effect.
- Even if we delay in enforcing this contract, we can still enforce it
later. If we do not insist immediately that you do anything you are required to do under these terms, or
if we delay in taking steps against you in respect of your breaking this contract, that will not mean
that you do not have to do those things and it will not prevent us taking steps against you at a later
date. For example, if you miss a payment and we do not chase you but we continue to provide the
products, we can still require you to make the payment at a later date.
- CONTACT
If you have any questions about these terms or the Acceptable Use Policy, please
contact us by +65 9176 0135.
- GOVERNING LAW AND JURISDICTION
- These terms are governed by and shall be construed in accordance
with the laws of the Republic of Singapore.
- The courts of the Republic of Singapore shall have exclusive
jurisdiction to settle any dispute or claim arising out of or in connection with these terms.
ACCEPTABLE USE POLICY
As part of the terms of use, you agree not to misuse the Platform or help anyone
else to do so. For example, you agree not to do any of the following in connection with the Platform:
- use our Platform for unlawful or unauthorised purposes;
- re-sell or attempt to benefit in a commercial fashion from any data,
content or information available on the Platform;
- probe, scan, or test the vulnerability of any system or
network;
- breach or otherwise circumvent any security or authentication
measures or service use limits;
- access, tamper with, or use non-public areas or parts of the
Platform;
- interfere with or disrupt any user, host, or network, for example by
sending a virus, trojan, worm, logic bomb, or any other material that is malicious or technologically
harmful, overloading, flooding, spamming, or mail-bombing any part of the Platform, or by scripting the
creation of any content in such manner as to interfere with or create an undue burden on the
Platform;
- reverse engineer, decompile, disassemble, decipher or otherwise
attempt to derive the source code for the Platform or any related technology that is not open
source;
- access, search, or create accounts for the Platform by any means
(automated or otherwise) other than our publicly supported interfaces (for example, "scraping"
or creating accounts in bulk) or attempt to do so;
- send unsolicited communications, promotions or advertisements, or
spam;
- forge any TCP/IP packet header or any part of the header information
in any email;
- send altered, deceptive, or false source-identifying information,
including "spoofing" or "phishing";
- conduct surveys, contests, or pyramid schemes, or promote or
advertise products or services without appropriate authorisation;
- abuse referrals or promotions;
- post, publish, upload, display, distribute, or share materials that
are unlawful, inappropriate, profane, pornographic, obscene, indecent, libelous, defamatory, abusive, or
knowingly false, and/or that infringe intellectual property rights;
- violate the letter or spirit of our terms of use;
- violate applicable laws or regulations in any way; or
- violate the privacy or infringe the rights of others.
Last updated: 29th October
2024